Psychological First Aid

This 3-hour online course equips you with the knowledge and practical skills to support people immediately after trauma or during later trauma-related distress. Based on five core principles - Safety, Calm, Efficacy, Connectedness, and Hope - you’ll learn how to manage distress, stabilise emotions and connect people to support. Designed for both professionals and lay helpers in first responder teams, healthcare, disaster relief and community settings, this course teaches the Prepare, Look, Listen, Link framework and provides insights into trauma reactions and recovery. Reflection activities, real-life scenarios, and a downloadable workbook help you apply what you learn in practice.